Shipping Assurance

Lost Orders

An order is considered lost if tracking never confirms package status as "delivered". If tracking shows no movement or looks to be stuck after exceeding the appropriate amount of shipping days (2-3 weeks), then orders may be considered lost and a claim can be made by contacting customer service. Claims for orders lost in-transit must be filed no later than 30 days from the last available tracking update.

Stolen Orders

An order is considered stolen if tracking confirms package status as "delivered," but the package was not received. We ask that you wait 5 days from the day your package status was marked "delivered" before contacting customer service and filing your claim. This allows time for your package to arrive. Claims for stolen orders must be filed within 15 days from the date your package was marked "delivered".

Damaged Orders

If your item arrives damaged, unusable, or in an unacceptable condition, we encourage customers to file a claim immediately. Please contact customer service and include a photo reference of the damaged item and packaging received. Claims for damaged orders must be filed within 15 days from the date your package was marked "delivered".

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STEP 1: Select Your Offer

Yes! I'd like to DOUBLE my offer for just an additional $19.99 fee!

How many Arctic Air® Chill Zone DOUBLE OFFERS would you like to purchase? (1 DOUBLE OFFER is 2 Arctic Air® Chill Zone units)

How many Arctic Air® Chill Zone SINGLE OFFERS would you like to purchase? (1 SINGLE OFFER is 1 Arctic Air® Chill Zone unit)

* Qty

DOUBLE OFFER(S) SINGLE OFFER(S)

Please choose a quantity

STEP 2: Review Your Order

STEP 2: Review Your Order

Item	Quantity	Price	S&H
Sub Total:
Shipping & Handling
State Tax:
Estimated Order Total

STEP 3: Select Payment Type

* Card Type Please choose a card type.

* Card Number Please enter a valid card number.

* Card Expiration Month Please choose an expiration month.

* Card Expiration Year Please enter an expiration year.

* CVV2 Please enter a CVV number. What is CVV2?

STEP 4: Billing Address

* First Name Please enter a first name.

* Last Name Please enter a last name.

* Address Please enter an address.

Address 2 Example: Suite / Apt., etc. Please enter an address.

* City Please enter a city.

* State Please choose a state.

* Zip Code Please enter a zip code.

* Country Please choose a country.

* Phone Please enter a phone number.

* Email Please enter an email address.

Cell Phone Please enter a phone number.

Yes! Sign me up to receive text and e-mail messages from Ontel Products Corp. about my order and the latest offers. Message and data rates may apply. 10 messages per month/delivery system. For more info click here.

Check if your shipping address is different than your billing address.

STEP 5: Shipping Address

* First Name Please enter a first name.

* Last Name Please enter a last name.

* Address Please enter an address.

Address 2 Example: Street / Apt., etc. Please enter an address.

* City Please enter a city.

* State Please choose a state.

* Zip Code Please enter a zip code.

* Country Please choose a country.

OFFER DETAILS

For a limited time only, we'll send you 1 Arctic Air® Chill Zone for just $39.99 plus FREE shipping & handling! Plus, we'll DOUBLE the offer, just pay a separate $19.99 fee for the additional.

This offer is covered by our 60-Day Money Back Guarantee (less shipping, processing, handling, and fees). Sales tax will be applied where applicable. Non-continental U.S. orders please add an additional $29.99 shipping surcharge.

For customer service, please call 877-258-5539 or email AAChillZone@rephelpdesk.com. To check the status of your order, please click here.

By clicking Process Order, your credit card will be charged the amount above. Click only once.

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